IT Support Specialist - Linc Group

Join Linc Group as an IT Support Specialist in Majalengka, Jawa Barat, and play a pivotal role in ensuring seamless technological operations. This contract position offers a dynamic environment where you will troubleshoot, maintain, and optimize IT systems to align with the company's growth and operational needs. With a focus on proactive problem-solving, you will be the backbone of our IT infrastructure, ensuring minimal downtime and maximum efficiency.

Linc Group is a leading enterprise in Majalengka, known for its innovative solutions and commitment to excellence. As an IT Support Specialist, you will be part of a team that drives technological advancements, supports business processes, and enhances user experience. This role is perfect for professionals looking to make an impact in a growing organization with a strong emphasis on technology and support services.

📋 Tanggung Jawab Pekerjaan

• Provide first-line IT support to end-users, addressing hardware, software, and network issues.
• Install, configure, and maintain IT equipment and systems.
• Monitor system performance and implement preventive maintenance to avoid downtime.
• Troubleshoot and resolve technical problems, documenting solutions for future reference.
• Assist in the implementation of new IT systems and software updates.
• Conduct regular backups and data recovery procedures to ensure data integrity.
• Collaborate with other IT teams to ensure seamless integration of new technologies.
• Train and support end-users on the use of IT systems and software.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in IT support roles.
• Proficient in using IT support tools such as ServiceNow, Zendesk, or similar.
• Familiarity with network protocols, operating systems, and hardware components.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator are a plus.

🛠️ Keahlian

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